Understanding How People Deal With Conflict

  • Author: Pam Green
  • Course time: 7 minutes
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Category: TEAM Management
Series: resolving conflict

Some people instinctively avoid conflict—while others become more aggressive when confronted. Depending on the situation, some reactions to conflict will be more constructive than others. 

In this micro course, you’ll learn about five ways people deal with conflict, along with examples of cases in which each reaction is or isn’t helpful. 

  • Video time: 4.75 minutes
  • Additional Resources: Checklist of the 5 ways people deal with conflict