Managing Conflict in Meetings

  • Author: Pam Green
  • Course time: 6 minutes
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Category: Communication
Series: Meetings

Imagine you’re in a meeting discussing priorities for this year’s budget. What started as a passionate discussion about the company direction has quickly turned tense as different department heads vie for competing interests. The meeting reaches its head with the snarky remark, “You don’t know what you’re talking about.”

How do you successfully manage conflict in meetings? In this micro course, we’ll explore that answer, focusing on the reasons why conflicts arise and six strategies for resolving them.

  • Video time: 4.25 minutes
  • Additional Resources: Checklist for how to manage conflict in meetings