How to Measure the Effectiveness of Change

  • Author: Pam Green
  • Course time: 6 minutes
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Category: Change Management
Series: The Change Management Process

A company undergoing a change initiative relies on many individuals who, together, make change happen. But what good is the change if you’re unsure if it achieved your goals? That’s where metrics come in.

In this micro course, learn why measuring the effectiveness of change is critical and how to define and record success metrics. 

  • Video time: 3.25 minutes
  • Additional Resources: Checklist to help you choose the right metrics to measure change