How to Have a Difficult Conversation

Many people avoid tough conversations with coworkers. They don't want to hurt someone's feelings or make anyone mad. It is inevitable that eventually you're going to need to discuss negative feedback or talk about uncomfortable subjects at work.What many don't realize is difficult conversations can provide opportunities for growth.

They might offer an opportunity for you and the other party to work through issues, foster self-awareness, and make positive changes. In this micro course, we’ll take a look at why it’s not just what you say, but how you say it. You’ll also learn four steps for navigating difficult conversations and producing positive outcomes.