Choosing the Right Communication Medium

  • Author: Pam Green
  • Course time: 8 minutes
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Category: Communication
Series: Communication Fundamentals

A medium is a delivery option for the way we communicate. You might relay information in person, through a Zoom call, on the phone, or via a text message. Each medium has its strengths and weaknesses. Different situations lend themselves to different communication mediums. But how do you pick the right one?

In this micro course, we’ll explain how to choose the right medium for your situation and message by unpacking what a communication medium is and why it matters. We’ll then define the strengths and weaknesses of four common mediums, so you can make an informed decision on which one will serve you best in various situations.

  • Video time: 4 minutes
  • Additional Resources: Checklist of communication mediums